Privacy Policy
How we collect, use, and protect your data on the Curemos platform.
Effective Date: June 2026
Your privacy is important to us. This policy applies to all users of the Curemos platform and describes our practices regarding personal and professional data. Curemos is built exclusively for licensed medical professionals and handles all data with clinical-grade confidentiality.
1. Introduction
Curemos ("we", "our", or "the App") is committed to protecting the privacy and confidentiality of its users. This Privacy Policy explains how we collect, use, store, and protect information when you use the Curemos platform. By using the App, you consent to the practices described in this policy.
2. Who We Are
Curemos is a doctor-to-doctor medical consultation platform designed exclusively for licensed medical professionals. We are not a patient-facing platform and do not provide direct medical services to patients.
3. Information We Collect
a. Registration Information
- Full name and professional title
- Medical registration number and licensing details
- Specialization and institution affiliation
- Contact information (email address, phone number)
- Profile photograph (optional)
b. Usage Data
- Consultation logs (date, time, duration)
- Communication metadata (not content, unless stored by user)
- Device information and IP address
- App usage analytics
c. Communication Content
- Text messages exchanged during consultations
- Audio and video call recordings (only if explicitly enabled by both parties)
- Shared clinical notes, images, or documents
4. How We Use Your Information
- To verify your identity and medical credentials
- To facilitate doctor-to-doctor consultations
- To improve platform performance and user experience
- To send important service notifications and updates
- To comply with legal and regulatory obligations
- To detect and prevent fraudulent or unauthorized activity
5. Patient Data and Confidentiality
Curemos does not collect patient data directly. However, users may share patient-related information during consultations. Users are solely responsible for ensuring they have obtained appropriate patient consent before sharing any identifiable health information on the platform. We strongly advise against sharing directly identifiable patient information unless absolutely necessary. Any patient data shared through the platform is subject to the same security protections as all other data.
6. Data Storage and Security
All data transmitted through Curemos is encrypted using industry-standard TLS/SSL protocols. Data is stored on secure servers with restricted access. We implement technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your data. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.
7. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist in operating the platform (under strict confidentiality agreements)
- When required by law, court order, or regulatory authority
- To protect the rights, safety, or property of Curemos or its users
8. Data Retention
We retain your personal data for as long as your account is active or as required by law. Consultation records may be retained for a minimum period as required by applicable medical regulations. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
9. Your Rights
As a user of Curemos, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for data processing where consent is the legal basis
- Lodge a complaint with the relevant data protection authority
10. Cookies and Tracking
The Curemos app may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can control cookie settings through your device or browser settings. Disabling cookies may affect certain features of the platform.
11. Third-Party Services
Curemos may integrate with third-party services for features such as video calling, analytics, or cloud storage. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
12. Children's Privacy
Curemos is intended solely for licensed medical professionals aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has registered, we will promptly delete their account and data.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes via the App or registered email. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at: [email protected]
Last updated: June 2026